HDFC netbanking, app down, service to resume shortly
New Delhi : HDFC Bank customers are facing problems while logging in to the netbanking and mobile application. HDFC bank has issued a statement blaming the situation as a technical glitch.
“Due to a technical glitch, some of our customers have been having trouble logging into our NetBanking and MobileBanking App. Our experts are working on it on top priority, and we’re confident we’ll be able to restore services shortly,” said HDFC Bank in a tweet.
According to a website, the people started registering complaints about it after 1PM on Monday. There’s a major spike in reports around 5-6PM. Users on Tuesday morning also reported outage.
@MunishMittal10 Sir, I have been an HDFC customer for over 10 years. And I am sorry to say that it is probably one of the first years where many people like me are facing technology issues while using HDFC internet and mobile banking services. It's becoming difficult.
— Deepak Mathews (@PanzerLead) December 3, 2019
@hdfc_bank @HDFCBank_Cares
— Ejaz Ayoub (@EjazAyoub13) December 3, 2019
Not been able to use net banking and mobile banking since yesterday evening. Not expected from HDFC who claims to be the pioneer of fintech in India ...
Your Risk Management & BCP processes exposed... Embarrassing for #HDFC to say the least...
Last 2 days @HDFC_Bank netbanking and mobile banking not working.@HDFCBank_Cares pic.twitter.com/FeDE2vshYi
— ROUSHAN MISHRA ◆ (रौशन) (@roushan2k2) December 3, 2019
The customers who are trying to log in to netbanking are getting the message – "Dear user, The Netbanking system is busy processing heavy load from currently logged in customers, request to try after some time. Thank you for your cooperation."
HDFC Bank had suffered a similar outage with its mobile banking application. The company had to briefly pull the app. The bank had then blamed “high traffic” on servers for the outage.
