Amazon gives written apology for hurting Indian sentiments

New Delhi : The online retail store Amazon has sent a written apology to External Affairs Minister Sushma Swaraj, expressing regret at hurting Indian sentiments, said Vikas Swarup on Thursday.

Mr Swarup shared the information via his Twitter handle and claimed that Amazon has expressed "regret at hurting Indian sensibilities" and also informed that the objectionable item has been removed from their web portal.

Sushma Swaraj also tweeted a copy of the letter that claimed that the product was listed by a third party seller and it has been removed from their website.

"A third-party seller, not Amazon, had listed these products for sale in Canada. These products were not available in India. After learning of the product's listing, we immediately removed them from the Canadian website and implemented measures to ensure that these products could not be sold on any of our other marketplace or websites," the letter said.

The letter also mentioned about how India is one of the prime valued nation for their global business.

"Amaon is committed to respecting Indian laws and customs. To the extend that these items offered by a third-party seller in Canada offended Indian sensibilities, Amazon regrets the same," it said.

"At not time did we intend or mean to offend Indian sentiments," it said.

Sushma Swaraj had blasted Amazon and threatened them of cancelling all the VISAs issued to their employees after a doormat printed like Indian flag was put on sale.

(with IANS inputs)