Twitter names Vinay Prakash as Resident Grievance Officer for India

New Delhi : After Delhi High Court's order, Twitter on Sunday announced Vinay Prakash as Resident Grievance Officer for India. This comes after weeks of its fight with Centre over its alleged failure to comply with the new IT rules in India.

According to the new IT rules, it is mandatory to appoint three key personnel — chief compliance officer, nodal officer and grievance officer by social media platforms with over 50 lakh users. All three personnel have to be residents in India. 

Last month, Twitter had appointed Dharmendra Chatur as its interim resident grievance officer for India as required by the IT rules. However, Chatur stepped down last month.

As per the information updated on Twitter’s website, Vinay Prakash is the Resident Grievance Officer (RGO). One can contact him using grievance-officer-in @ twitter.com, an email ID listed on the page.

Twitter — which has an estimated 1.75 crore users in India — lost its legal shield as an intermediary in India, becoming liable for users posting any unlawful content after.