HDFC netbanking, app down, service to resume shortly

New Delhi : HDFC Bank customers are facing problems while logging in to the netbanking and mobile application. HDFC bank has issued a statement blaming the situation as a technical glitch.

“Due to a technical glitch, some of our customers have been having trouble logging into our NetBanking and MobileBanking App. Our experts are working on it on top priority, and we’re confident we’ll be able to restore services shortly,” said HDFC Bank in a tweet.

According to a website, the people started registering complaints about it after 1PM on Monday. There’s a major spike in reports around 5-6PM. Users on Tuesday morning also reported outage.

The customers who are trying to log in to netbanking are getting the message – "Dear user, The Netbanking system is busy processing heavy load from currently logged in customers, request to try after some time. Thank you for your cooperation."

HDFC Bank had suffered a similar outage with its mobile banking application. The company had to briefly pull the app. The bank had then blamed “high traffic” on servers for the outage.