WhatsApp short link feature for business; more features to come soon

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Representational Image
Representational Image

New Delhi : WhatsApp, the world-famous messaging app keeps on testing new features in its beta versions. Most of them come out successful while a few results in vain. The trial methods are attempts to give best user experience and to make the platform a secured one. 

In a new update, Whatsapp in its beta state is coming up with features for business users. It is also working for a feature which will reveal how many times a message has been forwarded. Beta users can see the insight under the Message Info section which currently shows status such as read and delivered.

WhatsApp is also working on a new label for forwarded messages. The app will very soon notify when a message has been “frequently forwarded.” This will allow users to spot a viral message which may or may not be true.

If the mentioned feature comes out successful, this will be second big change since WhatsApp launched “forwarded” label for messages. As the name suggest, WhatsApp now adds a label whenever you forward or receive a forwarded message.

Regarding the new feature for Business users, WhatsApp is preparing a short link process which will allow businesses to shorten link to use it for customers. With URL shortener feature, customers can initiate conversation on the platform directly through the link. It looks a lot like a profile ID link which can be copied and shared. The feature is available to select users under the Business Settings.