Answers to all Reliance Jio free call service related questions

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Reliance Jio Welcome offer to end on December 3, benefits to continue till December 31
Reliance Jio Welcome offer to end on December 3, benefits to continue till December 31

New Delhi : A statement by one of the senior Trai officials created confusion on whether Reliance Jio Welcome offer will end on December 3, 28 days prior to what company had claimed during the commercial launch of the services.

As per statement, Trai official claimed that free voice calling services is not among the tarrif plans the telecom regulator has approved for the company. 

Following are four questions that are likely to put an end over the whole confusion:

# Will Reliance Jio offer free voice calls on all networks for the lifetime?

Yes, Reliance Jio has reconfirmed that consumers will never have to pay for a voice call made on their network. According to released plans, free calling facility has been included in all 10 prepaid and seven post-paid tarrif plans. 

Free calling is not a part of promotional campaign; instead its service Jio has filed with Trai. So, there will be no effect on it after the Jio Welcome offer ends.

# Why Trai claimed that free calling will end on December 3, 2016?

Well, as per guidelines a promotional offer by a Telecom Company can be utilised under duration of 90-days from the launch. Senior officials counted free calling as a part of Jio's promotional offer, which ideally ends on December 3 as per rules (the company commercially launched services on September 5).

The Trai officials have claimed that Reliance Jio has submitted its base tarrif plans with a mention of calling charges - 2 paisa per second (Rs 1.2 per minute), and has not mentioned about free calling services.

On the contrary, Reliance Jio claims that all the tarrif plans, including the base pack, make a special mention about free calling services.

# Why Jio submitted base pack with 2 paisa per second tarrif rate?

As per Reliance Jio statement to a news portal, all operators submit a base tariff plan with the regulator. However, companies also offer several other pre-paid and post-paid packages, which are also submitted with the regulator. Jio has filed several plans with Trai where it has made all voice calls (local and STD) free at home and national roaming.

# Will consumers enjoy free services as promised till December 31?

As per Trai guidelines, consumers will only be able to avail the free internet download under Reliance Welcome Offer till December 3. But, benefits of free data under JWO can be availed by all users till December 31.

Hope the confusion is now over. Enjoy your free Reliance Jio services till the end of 2016. Also share with us any other question you have in your mind in the comment box below.


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