From religion to Halal, Twitter war extends for Zomato
New Delhi : One day after Zomato's reply to one of its customer, who cancelled his order due to non-Hindu delivery boy, the online food-delivery service is facing wrath from one section of the people, who also took their war ahead with 1 rating to the app on Play Store.
Responding to Zomato's original tweet that claimed that 'food has no religion, but it is a religion', many offended Twitter users started pointing out vagueness in company's ideology and question why it favours customers who want specifically Halal meat if it doesn't believe in any particular religion of food.
"If food does not have religion, why are there Halal foods, and why do you apologies (sic) for delivering non-Halal food to someone who wanted Halal food?" one person tweeted while objecting Zomato's favour for some customers who had ordered food made using Halal meat in the past.
Zomato was quick to respond on this too. Defending themselves, the company issued a public letter and said that it's not playing any role in categorising Halal and non-Halal food and uses the Halal tag just to help users make a more informed choice.
"The halal tag on Zomato is a result of restaurants seeking that distinction -- not us as an aggregator," the company said in the letter, adding, "We provide this information, so that you, as a customer, can make an informed choice about whether you want to eat Halal meat, or not. As an aggregator, it's imperative that we showcase all the various facets that a restaurant would like us to display to its potential customers."
Meanwhile, many people were seen unimpressed by the reply of Zomato.
"This app is communalising the Indian society and wrongly shaming Hindu religion with its current Hindu-only rider tweet," one of the users who have left a one-star review on Google Play said.
Another user on Google Play alleged that he's uninstalling the Zomato app from his phone just because of the dual character with two different religions.
There were many such responses which stretched the issue a bit more.