Twitter interim grievance officer for India quits

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Twitter (Image: Pixabay)
Twitter (Image: Pixabay)

New Delhi : Twitter’s interim grievance officer, who was recently appointed under the pressure to cope up with new IT policy, has reportedly resigned from the post.

According to a news report by, Dharmendra Chatur, who was recently appointed as interim resident grievance officer for India by Twitter, has quit. His name is no longer displayed on the company’s website, as required under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.

Twitter has not released an official comment on the matter yet.

The development comes at a time when the company is facing a hard tussle with the Indian authorities over the new IT rules. The government has slammed Twitter for deliberate defiance and failure to comply with the country’s new IT rules.

According to the new rule, all social media companies with more than 50 lakh user base have to mandatorily appoint a grievance officer.

The big social media companies are mandated to appoint a chief compliance officer, a Nodal Contact Person and a resident grievance officer. All of these officers should be a resident in India.

According to a government official, the company has lost legal protection as an intermediary and will be legally held responsible for all content posted by its users on the platform.