Mumbai-based Intelenet opens global delivery centre in Jordan

Mumbai : Consolidating its presence in the Middle-East, Business Process Services (BPS) provider Intelenet Global Services on Monday announced it has set up a global delivery centre in Jordan.

The state-of-the-art centre with a capacity of 200 seats will help the company expand its operations across all sectors and provide low-cost Arabic delivery location based on emerging client demands, the company said in a statement.

Backed by The Blackstone Group, a leading global private equity player, Intelenet has four centres in the Middle-East catering to clients across travel, logistics, telecom, financial services and public sectors, BPS service offerings in English and Arabic.

"With this strategic presence in Amman, our continuous endeavour is towards operational excellence and delivering customer satisfaction by providing digital transformation based new age innovations," said Piety Gonsalves, Managing Director-Middle East, Intelenet Global Services.

The centre is in the process of expanding to a 500-seater facility and will be a pivotal center for driving growth in the Gulf Cooperation Council (GCC) region.

Intelenet has a global footprint with presence in eight countries with a combined strength of over 40 service centres and 55,000 employees.