Facebook messenger Chatbot to spread information on Covid 19 in Hindi and English
New Delhi : After launching a dedicated chatbot for WhatsApp, Facebook has launched another similar chatbot for the messenger. The company has partnered with the Ministry of Health and MyGov to provide information on Covid 19 virus in both Hindi and English.
"In these difficult times, people are using our family of apps more than ever to stay connected with friends, family and communities. We are grateful for the opportunity to support the government across ministries with communications tools and resources to share timely, accurate information on the Corona Virus to keep people safe and informed. We will continue to do everything we can to help the country’s efforts," Ajit Mohan, Vice President and Managing Director of Facebook India said in a statement.
Users will be allowed to ask any question related to coronavirus in both the languages and get verified information in the form of videos, text or infographics. (Also Read: Chatbot tactics to boost businesses)
How to access coronavirus ChatBot?
Step 1: Go to the Facebook Messenger app or open Facebook Messenger on desktop and search for MyGov Corona Hub. Direct link - https://www.messenger.com/t/MyGovIndia
Step2: Open Chatbot and tap Get Started.
Step 3: Set your language preference. As soon as you select your language, the first interaction message will be "This is the Government of India’s Corona Helpdesk to create awareness and help you and your family stay safe. For any emergency, please contact 011-23978046 or Toll-Free Number: 1075 or Email: ncov2019@gov.in."
Step 4: Choose an option from the list to get information on coronavirus and it will be displayed.
There’s also a link to share this information on WhatsApp and Telegram. And the government has uploaded a series of YouTube videos to spread genuine information on the virus.
