Nirmala Sitharaman meets Infosys officials, reviews IT website glitches

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Finance Minister Nirmala Sitharaman (Image: Wikimedia Commons)
Finance Minister Nirmala Sitharaman (Image: Wikimedia Commons)

New Delhi : Finance Minister Nirmala Sitharaman on Tuesday held a meeting with Infosys officials to discuss the technical glitches which have been highlighted again and again on the new income tax e-filing portal. Sitharaman, along with Minister of State for Finance Anurag Thakur, Revenue Secretary Tarun Bajaj, CBDT Chairman Jagannath Mohapatra and other senior ministry officials, discussed each and every point in detail about the issues on the new portal with officials of Infosys.

No official statement has been released yet about what discussion has come as a conclusion of the meeting, but a statement issued by the Institute of Chartered Accountants of India (ICAI) said “the technical glitches shall be addressed fast”.

The new Income Tax portal was launched on June 7 and since then it has been reporting glitches, including longer logging in time, inability to generate OTP for Aadhaar validation, non-availability of ITRs for past years. 

The stakeholders have also highlighted weak user interface, inability to view old demand, grievances and intimation orders as the issues that need to be fixed.

In a statement after the meeting, ICAI said that it has been asked to provide continuous support to CBDT and Infosys to resolve the issues at earliest.

“The Income Tax Department said the new portal was aimed at making compliance more taxpayer-friendly, however the technical glitches shall be addressed fast, for convenience of all,” the ICAI statement said.

On June 7, the new income tax portal was launched to make it more user friendly and easy to use.