WhatsApp introduces feature to mute calls from unknown numbers

Delhi : Incoming calls from unknown numbers can now be automatically muted by WhatsApp's newest feature, the service revealed today. By navigating to WhatsApp's settings, choosing "Privacy," "Calls," and turning on the "Silence Unknown Callers" option, the setting may be accessed. The function, according to WhatsApp, would "screen out spam, scams, and calls from unknown people for increased protection."

When used, the function turns off all warnings in the app, both audible and visual, for incoming calls from unknown numbers. The notice "silenced unknown caller" will still be present next to any silenced calls in your recent calls list in case you decide to return the call.

The function was added in response to allegations of an increase in spam calls, which mostly impact Indian users. According to a TechCrunch article from a month ago, WhatsApp had launched a new enforcement system that allegedly employed machine learning to cut the number of spam calls by 50%. Users may now attempt to quiet any spam calls that have eluded the service's automated filters thanks to the new silencing option in the app.

Along with the option to silence messages, WhatsApp also claims to be introducing a new "Privacy Checkup" tool that would walk users through each stage of the privacy and security choices the app provides. The inspection covers a variety of topics, including as allowing users control who may contact them and enhancing account security by requiring biometric authentication or two-step verification.